Missed Your Monthly Instalment?
Pay NowI have defaulted on my direct debit – how can I pay for this?
You can make any outstanding payments by logging on to www.gfpaynow.com or calling the automated service on 0330 331 0022.
If you have a policy beginning HVN, to manage your policy and payments, we kindly ask you to log in to our new customer portal. Please click here to access the new portal.
Please note, failure to make the payment within the given time-frame will result in your finance agreement being cancelled and insurance cover being withdrawn.
Other options available:
Missed payments under insurance premium finance agreements and premium pay-as-you-go arrangements
We understand that at this time, many of our customers are finding it difficult to keep up with their payments for their insurance policies where they have a credit agreement to finance their insurance premium payments.
If you have an insurance premium finance agreement with us, Granite Finance Limited, (“Granite Finance”) and you are unable to make your payment as per your payment schedule, you can spread the cost of your missed payment over a period of up to three weeks. We’ve worked out some different options for you that we have explained below.
If you have more than one insurance policy with us, then you will need to apply and pay separately for each policy where you have missed a payment.
- If you can do so, then you should pay the missed payment in full in a single payment by card. You can do this online using the self-service payment facility.
If you want to pay now online, then please click here: https://gfpaynow.com/
- If you need to spread the cost of your missed payment, then you can do this over two or three weeks. You will need to choose which option you want to take, as follows:
- You can make up the missed payment by paying it in two equal weekly instalments. If you take this option, then the first instalment is due today and the second and final instalment is due in seven days’ time. You will need to make the first instalment online by card. When you have paid your first instalment by card, we will automatically take the second instalment from the same card on the due date, seven days later. By taking this payment option, you agree that we can collect payment in this way. Please note that if we are unable to collect the second instalment in seven days, we will re-attempt the payment two days later. If this payment is unsuccessful, you will be required to make your payment manually within seven days of your initial missed payment notification. If you want to take this payment option, then please click below:
- You can make up the missed payment by paying it in three equal weekly instalments. If you take this option, then the first instalment is due today, the second instalment is due in seven days’ time and the third instalment is due seven days after that. You will need to make the first instalment online by card. When you have paid your first instalment by card, we will automatically take the second instalment from the same card on the due date, seven days later and the third from the same card on the due date seven days after that. By taking this payment option, you agree that we can collect payment in this way. Please note that if we are unable to collect any subsequent instalment, we will notify you of this and will re-attempt the payment two days later. If this payment is unsuccessful, you will be required to make your payment manually within seven days of your initial missed payment notification. If you want to take this payment option then please click below: